1. Scope of Application and Company Information
This Payment Policy applies to all orders for furniture, home products, and related accessories placed by consumers in the United States through the Panhandlevintage website, including payment processing and related procedures.
Company Information
This website is owned and operated by PANHANDLE VINTAGE LLC.
Company Name: PANHANDLE VINTAGE LLC
Address: 5203 TERI LANE, PANAMA CITY, FL 32404, USA
EIN: 88-1307879
Phone: +1 (305) 531-1456
Email: info@panhandlevintage.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (US Eastern Time).
Please contact us via email; we will respond within 24 hours.
2. Accepted Payment Methods
To accommodate common payment practices in the United States, we accept the following payment methods:
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Credit cards: Visa, MasterCard
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Payment currency: all orders are processed in U.S. dollars (USD)
After the order is confirmed, the checkout page will display the total amount and transaction details. Please review the information carefully before completing the payment.
3. Order Amount Composition
The total order amount includes:
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Product price: as indicated on the product page
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Shipping costs: calculated and displayed at checkout
All prices are displayed in U.S. dollars (USD) and include applicable taxes and applicable basic shipping costs.
4. Payment Security and Data Processing
During the payment process, we apply the following security measures:
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We do not store complete card details, including the full card number or CVV.
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Payment information is transmitted through encrypted connections.
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Security checks may be conducted in cases of unusual or potentially unauthorized activity.
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All payments are processed through third-party payment service providers.
5. Handling Payment Problems
In the event of payment problems:
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Payment unsuccessful: Please verify the card information, available funds, and authorization status.
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Technical problems: Refresh the page or try again.
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Incorrect amount: Stop the payment process and contact customer service.
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Duplicate charge: Provide the order details and proof of payment.
Customer service will provide assistance based on the specific circumstances.
6. Responsibilities of the Parties
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System errors will be reviewed and handled by customer service.
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User-related errors will be evaluated on a case-by-case basis.
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Banking or network-related issues are handled by the relevant external providers.
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Panhandlevintage is responsible only for transactions under its direct control.
7. Customer Service and Contact Information
Phone: +1 (305) 531-1456
Email: info@panhandlevintage.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (US Eastern Time).
Please include your order number and details of the issue when contacting us.
We will respond within 24 hours.
8. Policy Updates
This Payment Policy may be updated based on operational requirements or applicable legal and regulatory requirements.
Any updated version will be published on the website and will take effect immediately upon publication.
Customers are encouraged to review this page periodically for the latest information.