Office chair with adjustable headrest ergonomic design black fabric seat 60 x 60 x 110cm

1. Scope of Product Replacement

This Product Replacement Policy applies to furniture and home products sold by Panhandlevintage to consumers in the United States through the website.

Replacement is available exclusively for new and unused products that have defects or problems identified after delivery.

2. Replacement Conditions

The product to be replaced must be new and unused.

It must be returned complete with:

• Original packaging

• Accessories

• Manuals

• All items included with the product

A replacement request should be submitted as soon as possible after the product is received.

3. Replacement Procedure

3.1 Submitting a Request

Customers must contact customer service:

Email: info@panhandlevintage.com

Phone: +1 (305) 531-1456

The request must include:

• Order number

• Product information

3.2 Return Label

Panhandlevintage will provide a prepaid return label and cover the shipping costs associated with the replacement process.

3.3 Returning the Product

The product must be returned to the following address:

PANHANDLE VINTAGE LLC

5203 TERI LANE

PANAMA CITY, FL 32404

USA

3.4 Product Inspection

After receiving the returned product, Panhandlevintage will verify that the product is:

• New

• Unused

• Consistent with the replacement conditions

3.5 Replacement Processing

Once the inspection is approved, Panhandlevintage will ship the replacement product within 2 business days.

Shipping may be handled through available carriers selected for the order.

The customer will receive tracking information when available.

4. Important Information

In the event of a problem with delivery:

• Take photos as soon as possible

• Contact customer service

The replacement process is handled according to the terms of this policy and applicable requirements for orders placed through the website.

Product replacement eligibility is determined based on the product condition, the reported issue, and the applicable replacement conditions described above.

5. Customer Service and Contact Information

Company Information

This website is owned and operated by PANHANDLE VINTAGE LLC.

Company Name: PANHANDLE VINTAGE LLC

Address: 5203 TERI LANE, PANAMA CITY, FL 32404, USA

EIN: 88-1307879

Phone: +1 (305) 531-1456

Email: info@panhandlevintage.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (US Eastern Time).

Please contact us via email; we will respond within 24 hours.

1. Scope of Application

This Cancellation Policy applies to all online orders for furniture and home products placed by consumers in the United States through the Panhandlevintage platform.

This policy describes the conditions and procedures for canceling orders during the order processing process.

2. Cancellation Request

If a user has placed an order and wishes to cancel it, the customer should contact customer service as soon as possible by email or telephone.

An order may only be canceled if it has not yet been shipped. Once shipping has started, the order can no longer be canceled and must be handled according to the return procedure.

3. Contact Information

3.1 Company Information

This website is owned and operated by PANHANDLE VINTAGE LLC.

Company Name: PANHANDLE VINTAGE LLC

Address: 5203 TERI LANE, PANAMA CITY, FL 32404, USA

EIN: 88-1307879

Phone: +1 (305) 531-1456

Email: info@panhandlevintage.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (US Eastern Time).

Please contact us via email; we will respond within 24 hours.

3.2 Information Required for Cancellation

For faster processing of a cancellation request, please provide:

• Order number

4. Cancellation Confirmation

Customer service will send an email confirming the cancellation within 24 hours after verifying the status of the order.

The cancellation confirmation email will contain:

• Order number

• Cancellation status

• Refund information

5. Refund Procedure

The amount of a canceled order will be refunded in full through the original payment method used by the customer.

Panhandlevintage will process the refund within 2 business days.

Applicable taxes included in the canceled order amount will be handled as part of the refund in accordance with the order details and applicable requirements.

6. Special Provisions

• Orders involving promotions or discounts may not retain promotional benefits after cancellation.

• Only orders that have not yet been shipped can be canceled.

• Orders that have already been shipped must be handled according to the Return Policy.

• Customers are encouraged to contact customer service as soon as possible when requesting a cancellation.

7. Other Conditions

Panhandlevintage may verify customer information and order details to help prevent unauthorized cancellations.

The user is responsible for ensuring that their contact information is accurate so that they can receive cancellation confirmations and refund-related communications.

This Cancellation Policy may be updated at any time. Any updated version will be published on the website and will take effect immediately upon publication.